Data Privacy Policy

Company contact information

Name: preveo GmbH
Adress: Peter-Müller-Str. 20, 40468 DüsseldorfPhone number: +49 211 415 543 30
E-mail adress:

Contact details of the data protection officer

Name: Claudia Helmer
Phone number: +49 211 415 543 30
E-mail adress:

As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data privacy policy. The following declaration gives you an overview of how we guarantee this protection and what kind of data is collected to what extent and for what purpose. In addition, individuals affected by this policy are to be informed about their rights.

The use of our website is generally possible without you having to provide any personal data. However, if a user wishes to make use of special preveo services via our website, it may be necessary to process personal data (e.g. name, address or e-mail addresses). If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the indvidual concerned.

Personal data will not be passed on to third parties without your express consent, unless this is absolutely necessary for the processing of business transactions for the provision of the service or the execution of the contract. In that case the data will be limited to the minimum required.

We would like to point out that preveo, as the data controller, has implemented various technical and organizational measures to ensure the most complete possible protection of the personal data processed via this website.

However, since data transmissions on the Internet (e.g. communication by e-mail) are generally subject to security gaps, it is not possible to provide complete data protection against access by third parties. For this reason, each individual concerned is free to transmit personal data to us by alternative means, such as telephone or letter.


This website partly uses so-called cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s computer. That cookie contains a characteristic string of characters that allows the browser to be uniquely identified when you return to the site.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

The following data is stored and transmitted in the cookies:

– EUCookieConsent
– pll_language (the chosen language of the site)

– showmaps (will be set after active permission to load Google Maps and expires after one hour)

The legal basis for the processing of personal data using cookies is sec. 6 subs. 1 lit. f DSGVO.

The purpose of using cookies that are required for technical reasons is to simplify the use of websites for users.

Cookies are stored on the user’s computer and transmitted to our site by the user’s computer. Therefore, you as a user also have full control over the use of cookies. You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deleting of cookies when closing the browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated, the functionality of this website may be impaired.

Server-Log Files

The provider of the site automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. They are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

This data cannot be attributed to specific individuals. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.

The legal basis for the temporary storage of data is sec. 6 subs. 1 lit. f DSGVO.

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, users cannot object to this.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a website, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

For that purpose, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online presentation. This constitutes a legitimate interest as defined in sec. 6 subs. 1 lit. f DSGVO.

If your browser does not support web fonts, a standard font will be used by your computer.

More information about Google Web Fonts can be found at and in Google’s privacy statement at

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to store your IP address, so the functions of Google Maps can be used. This information is usually transferred to a Google server in the USA and saved there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online presentation and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest as defined in sec. 6 subs. 1 lit. f DSGVO.

You can find more information about the handling of user data in Google’s privacy policy:


1. E-mail:

Contact can be established via the e-mail address provided here. In that case the user’s personal data transmitted by e-mail will be saved.

The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation.

Sec. 6 subs. 1 lit. a DSGVO is the legal basis for the processing of data with the user’s consent.

Sec. 6 subs. 1 lit. f DSGVO is the legal basis for the processing of data transmitted in the course of sending an e-mail. If the purpose of the e-mail contact is to conclude a contract, there is an additional legal basis for the processing in sec. 6 subs. 1 lit. b DSGVO.

If you contact us by e-mail, your personal data will only be processed for the purpose of establishing contact, which at the same time includes the necessary legitimate interest in processing the data.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is also the case here when the respective conversation with a user has ended, i.e. when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of 35 days, at the latest.

2. Possibility of objection and removal

Users may revoke their consent to the processing of their personal data at any time. When users contact us by e-mail, they may object to the storage of their personal data at any time (see below “Right to Information, Data Transferability, Correction, Restriction and Deletion as well as Right of Revocation, Right of Objection and Right of Complaint, Item 6. Contact to exercise your rights”). In such cases, conversations cannot be continued.

In such cases, all personal data stored in the course of establishing contact will be deleted.

Recipients of data

Access to your personal data stored at preveo will be limited to our employees and the following service providers commissioned by us:

1.  Server hosting

Sturm GmbH, Weinbietstr. 2-4, 67141 Neuhofen

2.  Development of this website

gantenhammer GmbH & Co.KG, Meerbuscher Str. 64-78, 40670 Meerbusch

These service providers process the data exclusively within the framework of the so-called processing of data by order (sec. 28 DSGVO). They were carefully selected and are only given access to your data to the extent and for the period required that is necessary for the provision of the services or to the extent to which you have consented to data processing and use.

Right to information, data transferability, correction, limitation and deletion as well as revocation, objection and complaint rights

1. Right of access and transfer of data

You have the right to receive information about the data we have stored about you free of charge without giving reasons (sec. 15 DSGVO), at any time. Upon your request, the information may also be provided electronically. If required, please send an e-mail to:

In addition, you have the right to data transferability (sec. 20 subs. 1 DSGVO), i.e. that you receive the personal data stored about your person in a structured, common and machine-readable format, or that they are transferred to a system of a third party. You are therefore entitled to direct forwarding of your data.

2. Right of correction, limitation and deletion

Furthermore, you may request preveo to correct, restrict (block) or delete your personal data in accordance with sec. 16 to 18 DSGVO if the data has been incorrectly processed by us, there is a reason for restricting further data processing, the data processing has become unlawful for various reasons, or if its storage is inadmissible for other legal reasons. Please note that your right to deletion may be limited by legal retention periods.

3. Right of revocation

If the data processing is based on your consent, you may revoke this consent at any time with effect for the future.

4.  Right of objection

If the processing of the data is based exclusively on our legitimate interest pursuant to sec. 6 subs. 1 lit. f) DSGVO, you have the right to object to such processing (sec. 21 DSGVO). preveo will stop processing your data in that case, unless we can prove legitimate reasons for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend a legal claim.

5.  Right of complaint

In addition, you have a general right of complaint. The competent supervisory authority for complaints regarding data processing at preveo is the

State Commissioner for Data Protection and Freedom of Information for North Rhine-Westphalia,

Kavalleriestr. 2-4

 40213 Düsseldorf

 6. Contact to exercise your rights

To exercise your rights (1-4) you may send us an informal message to the following e-mail address:

Please address the revocation of your consent, stating which declaration of consent you wish to revoke, to the following contact data as well: